Your contract is with Grand Soleil Charter Ltd. The contract is governed by English law and in making a booking you agree to submit to the jurisdiction of the English Courts. On receipt of your booking confirmation documentation you should carefully check the details and notify us of any errors or omissions. The Company shall not be responsible for any consequential costs should you not do so.
The skipper as documented on the booking confirmation form is responsible for the safety of the vessel and its crew for the entire period of charter. They should in the opinion of Grand Soleil Charter Ltd be suitably experienced to take charge of a vessel of the size and nature of that which is offered for charter. If in the opinion of Company personnel the skipper and or crew are not suitably experienced or able to satisfactorily evidence their qualifications the Company reserve the right to require the Charterer to undertake a handover sail or to be accompanied by a skipper at the Charterer's expense.
The yacht is insured for loss or damage in excess of the security deposit unless such loss or damage is as a result of your failure to follow instructions of Company personnel, including the failure to follow the instructions given to you by Company personnel and / or that contained within the operating manual and associated documentation held onboard, gross negligence, misuse, deliberate or wilful damage or running aground.
A security deposit is required for all bareboat charters. The amount of the deposit may vary dependent upon the size of yacht and the location. This deposit is the limit of your liability for loss or damage to the boat and / or it's equipment or your liability to a third party unless such loss or damage is the result of your failure to follow instructions of Company personnel, gross negligence, deliberate or wilful damage or running aground. Loss of tender and outboard is not included. The security deposit will be refunded after your holiday less any deductions. The failure to return the yacht in time at the end of the charter period will result in the loss of the security deposit and may incur a cost penalty at the discretion of the Company.
The Company reserve the right to amend the price of charters and associated costs at any time prior to your booking. Once a booking is made the cost of the holiday will not change unless we are required by law to charge an increased level of tax or levy after your booking is made. The Company reserves the right to correct and re-issue a booking confirmation or invoice which is incorrect.
You will be required to pay 30% of the charter cost to secure your booking which will be confirmed by the Company when we are in possession of cleared funds in respect of your deposit. The remaining 70% must be paid 10 weeks prior to the commencement of your charter period. Should the balance fail to be paid by the due date, the Company reserves the right to cancel your booking and your deposit shall be forfeited. If you book within ten weeks of the intended charter period then the full balance is payable at the time of booking. The issue of gifts as booking incentives, granting of promotional discounts is conditional upon payment being received on or before due dates. Gifts shall be provided once in possession of cleared funds in respect of your deposit.
Minor changes to your booking after confirmation is issued will be subject to reasonable administrative charges and any of the costs incurred in association with your request for variation. A change of date of charter period will be considered to be a cancellation on your part and shall be handled as described in our terms and conditions.
If you cancel your booking at any time, funds paid as a deposit will be forfeited. Should you cancel your booking within 10 weeks of the intended charter period then the full cost of the booking is payable. Should you be unable to utilise your booking through the ill health or other reasonable reason of one or more of the members of your party then you may well be able to claim against your own holiday insurance. You are advised to seek advice from your insurers in this regard however the Company will assist you to the extent of the provision of information to your insurers including confirmation of your booking and details, the cost of the booking and the names of those listed on the booking form.
We will always seek to provide the charter as described when booked. Occasionally we may be forced to make changes to your booking. Should this become necessary then we shall notify you at the earliest possible opportunity. In the event of a minor change the Company shall do their utmost to resolve the problem as quickly as possible. No compensation will be paid for minor changes. 3.Should it be necessary to make significant changes to your booking then we shall notify you at the earliest opportunity. With such changes we shall endeavour to offer you a suitable alternative. Should this not be acceptable to you then we may have to cancel your booking and you shall receive a full refund of monies paid in respect of your booking. This refund shall be limited to the sum paid by you in respect of your booking. The Company is not responsible for the payment of compensation or refund when the need for the cancellation or significant change arises due to Force Majeure, (e.g. Outbreak of War or Civil disturbance, Industrial disputes, terrorism, unfavourable weather or any other matter entirely beyond the control of the Company.)
Our prime concern is to ensure you enjoy your holiday to the full. We shall always endeavour to provide you with safety equipment suitable for your party. Should you become aware of the loss, damage or absence of any item related to the safety of the yacht or your crew you should inform Company personnel as soon as possible so that the situation be rectified to ensure your continued safe enjoyment of your holiday. In booking a charter holiday, whether skippered or bareboat you accept that sailing is a sport which has an element of risk. The involvement in such an activity is your decision. The yacht skipper remains responsible for the safety of the yacht and the crew throughout the entire charter period.
The Company accepts responsibility for proven acts or omissions by the Company's employees unless contributed to by acts or omission by members of the charter party or the occurrence of event or events that could not have been foreseen by Company personnel. The Company does not accept responsibility for personal injury or death of any member of the charter party unless this can be proven to be wholly attributable to the negligence of Company employees. Should your chosen yacht not be available at the prescribed time then we shall seek to resolve the problem as quickly as possible. Should this not be viable, possibly due to damage caused by a previous charter then we reserve the right to substitute your booked yacht with a similar yacht or provide hotel accommodation until such a yacht becomes available.
The Charterer is responsible for all the safety of the yacht and the crew at all times during the charter period. The Charterer agrees to follow all instructions whether written or given orally by Company personnel and / or contained with the documentation which accompanies the yacht as to its safe operation.
The Charterer is expected to satisfy his / herself that the boat and it's equipment are in safe and working order. The signature of the party leader will act as acceptance of the yacht and it's equipment in safe and working order unless such defects are noted on the handover documentation. The Charterer agrees to complete the necessary documentation, which may be reasonably required to comply with the legal requirement where the charter is likely to operate during the charter period.
Should a failure occur then the Charterer must contact the local Company personnel at the earliest opportunity who will coordinate any action / repairs. Unauthorised repairs should not be undertaken unless essential to the safety of the yacht and the crew where such risks cannot be avoided by other means.
The Company will reimburse the cost of authorised repairs providing the repair is reasonable in the circumstances, receipts are retained and the damage and subsequent repair are not considered to be the result of any member of the charter party's inappropriate action or omission. In the event that the yacht is returned at the end of the charter period without a full load of fuel then the Company shall refuel the yacht, the cost of which shall be deducted from the security deposit. In the event that the refuelling is not possible at the time of return (possibly due to the late, out of hours return) then the cost shall be estimated and documented on the hand back documentation. The cost shall be deducted when refuelling becomes possible. In the event that damage or loss is identified at the hand back and the cost of such damage or loss is not readily known then the Company reserve the right to retain the entire security deposit until such a time at the cost of repairs can be quantified.
The Company - Grand Soleil Charter Ltd. PO Box 1129, Newcastle, NE99 4WS. United Kingdom.
Company personnel - Any employee of Grand Soleil Charter Ltd, it's agents and their employees or any person duly authorised by Grand Soleil Charter Ltd
Charter period - The booked period of the charter from the point of handover to handback.
Charter party - Any member of the party who shall accompany the yacht on any part of the charter during the charter period.





