Privacy

Grand Soleil Charter is committed to ensuring your privacy as a valued Grand Soleil Charter web site visitor or client. You can be assured that Grand Soleil Charter respects the relationship we have with our web site visitors and clients and we do not sell any information offered to us via our Internet site.

We keep all information obtained through our web site confidential. It is Grand Soleil Charter policy that web site visitor and client personal email information will not be shared with third parties except in the case of contracted partnerships for the purposes of providing value-added benefits to our web site visitors and clients. This information is only used to make your visit to Grand Soleil Charter Web site more enjoyable and user-friendly. Web site request forms are used to make the request process easier by pre-filling some basic information upon completion of your initial web site request form.

In an effort to ensure your confidence in our commitment to protect your privacy, we have put together some frequently asked questions to help you understand our privacy policy. If you have any further questions or comments you would like to share with us about your Grand Soleil Charter experience, please contact us at enquiries@grandsoleilcharters.co.uk

If I use your site will I get emails from grandsoleilcharter.co.uk and your partners?

Grand Soleil Charter strives to offer you the best and most-current rates on sailing vacations.. There is a check box within Grand Soleil Charter web site request form where web site visitors can indicate their desire to receive promotional emails from us that tell you about our special offers, products, services and events appears at the bottom of each request form on the site. If, for any reason after indicating a desire to be added to this list, you would like to be taken off our email list, please click the check box on the bottom of any request form you are submitting or contact us via email at enquiries@grandsoleilcharters.co.uk

When you fill out any request form on our site, we do not share this information with any of our partners with two exceptions. 1) Where we have contracted with an independent broker/agent to handle a specific country or market. In this case, that broker may receive your website form request and respond on our behalf. 2) Where we have contracted specific yacht sales brokers/agents to handle sales of our yachts and private sales of yachts on our behalf. These brokers or agents are listed on the "Contact US" page of the website.

Spam Policy

Grand Soleil Charter does not participate in any email activities that are considered spam. Any email sent by Grand Soleil Charter or on the behalf of Grand Soleil Charter is mailed to a consumer who has elected to receive promotions, special offers, or be contacted via email

If at any time you believe that Grand Soleil Charter has not adhered to these principles, please notify us by e-mail at enquiries@grandsoleilcharters.co.uk and we will use all commercially reasonable efforts to determine and correct the problem promptly.

Does Grand Soleil Charter collect any personal information about me?

Grand Soleil Charter does not store any personal information that you provide when you interact with our site unless you fill out and submit a form from the Grand Soleil Charter site. If you chose to fill out a Grand Soleil Charter Request Form we will 'remember you' by transferring a 'cookie' to your hard drive. This allows us to automatically fill out form information and present you with this information that you provided on an earlier visit. This personal information, such as name, address, phone number, and email information saves you the task of re-entering this information every time you request something from us by filling out a web site Request Form.

We do not collect any personal information without your knowledge and permission, nor do we sell or rent any site visit data to other parties.

Until you, and if you, choose to "submit" a web site Request Form, you will be assigned a temporary "session cookie" in order for us to keep track of your language and country selection as well as any personal information you have entered on one of our web site request forms. If you do not "submit" this web site request form, the web site request form information is deleted when the "session cookie" is removed upon exiting the Grand Soleil Charter web site. Once you "submit" a web site request form, we write a "cookie" with your information to "your" hard drive and remove this information from temporary storage. In order to do this Grand Soleil Charter requires cookies for language, country, and Request Form information and therefore we recommend that you leave cookies turned on while using our site.

I've visited Grand Soleil Charter web site before, can I skip some of the data entry and have you pre-fill my personal information?

If you are have visited Grand Soleil Charter web site before and filled out and submitted a web site request form and had your cookies turned on at that time, we should be able to use your Grand Soleil Charter cookie to pre-fill information that you have previously provided to us; if you still have the Grand Soleil Charter cookie on your hard drive. This information may include your name, address, phone number, and email address. This will help speed up the process when making another Grand Soleil Charter web site request.

Do I need to enable certain browser settings to use this site?

Grand Soleil Charter requires the use of "stored cookies" and JavaScript to provide you with a feature-rich site. To achieve the best possible user experience when visiting our site, we recommend that you enable these settings. Please review the details below to learn more:

Why does Grand Soleil Charter require 'cookies'and JavaScript?

At the most simple level, Grand Soleil Charter requires the use of "session cookies" to remember your request information between each page of the site so you do not have to re-enter this information if you choose to fill out another request form. Additionally, if you choose to fill out and "submit" any web site request form, Grand Soleil Charter will, 'remember you' by transferring a ' stored cookie" to your hard drive. This allows us to remember your request information and present you with pre-filled request forms upon subsequent web site visits. JavaScript is used to enhance the experience even further.

To enjoy the convenience of not having to fill out a request form with your name, address, phone number, and email details each time you visit the site, you must make sure your browser is set up to accept cookies.

What is a cookie?

Cookies are small non-executable data files written to your hard drive or memory. These data files contain information the site can use to track such things as data you have entered, lists of pages you've visited, and the date when you last looked at a certain page. Cookies cannot perform any function on your hard drive, they simply store small amounts of information that can be read by the site that originally stored the cookie.

Browsers offer you the option to "Warn Before Accepting Cookies". This is turned off by default. If you turn it on, you will get a dialog box telling you a cookie is being used. Simply accept the cookie to move on.

How can I turn 'cookies' and Java script on?

Follow the instructions specific to your system.

PC	MAC
Internet Explorer 4.x Internet Explorer 5.x Internet Explorer 6.x Netscape Navigator 4.x AOL	Internet Explorer 5.x Netscape Navigator 4.x

Internet Explorer 4.x (PC)

1. From the Tools menu, select Internet Options
2. From Internet Options, choose Advanced.
3. Scroll down to Cookies and select Always Accept Cookies. Click OK.
4. For JavaScript, Select Security Tab.
5. Select Custom radio button, and click Advanced button.
6. Scroll down to Scripting, make sure 'Active Scripting' is set to Enable. Click OK. Click OK again.
7. Close and reopen your browser and return to The moorings.com web site. You will no longer receive messages that warn you about accepting cookies and you may be set to enjoy the benefits of The Moorings.com pre-filled web site request forms.

Internet Explorer 5.x (PC)

1. From the Tools menu, select Internet Options.
2. From Internet Options, select the Security tab.
3. Highlight the icon for the Internet Zone.
4. In the "Security level for this Zone" select the Default Level button and then move the slider to the Medium section. If you prefer to use Custom Level settings, scroll down to Cookies, make sure 'Allow cookies that are stored on your computer,' and 'Allow per-session cookies (not-stored)' are set to Enable. Next for JavaScript settings, scroll down to Scripting, make sure Active Scripting is set to Enable.
5. Click OK.
6. Close and reopen your browser and return to The Moorings.com web site. You will no longer receive messages that warn you about accepting cookies and you may be able to enjoy the benefits of The Moorings.com pre-filled web site request forms.

Internet Explorer 6.x (PC)

1. From the Tools menu, select Internet Options.
2. From the Internet Options, select Security Tab.
3. Click Custom Level.
4. To enable JavaScript settings, scroll down to 'Scripting,' make sure 'Active Scripting' is set to Enable. Click OK. Click OK again
5. Next for Cookies, Select the Privacy Tab.
6. Click Advanced. If 'Override automatic cookie handling' is checked, make sure that 'First-party Cookies' is set to Accept. Click OK. Click OK again.
7. Close and reopen your browser and return to The Moorings.com web site. You will no longer receive messages that warn you about accepting cookies and you may be set to enjoy the benefits of The Moorings.com pre-filled web site request forms.

Netscape Navigator 4.x (Communicator) (PC)

1. From the Edit Menu, select Preferences.
2. Under Categories, click Advanced.
3. In the 'Cookies' section select 'Accept all cookies.
4. Also select the 'Enable JavaScript' boxes. Click OK.
5. Close and reopen your browser and return to The Moorings.com. You will no longer receive messages that warn you about accepting cookies and you will be set to enjoy the benefits of The moorings.com pre-filled web site request forms.

AOL (PC)

1. On the AOL Settings menu, click Preferences.
2. On the "My AOL Preferences" window, click Internet Properties (WOW).
3. On the Internet Options window, click the Security tab, and then click Custom Level.
4. In the Settings list, scroll down until you see the word Cookies.
5. Click the button next to the word Enable, then click OK.
6. You may have to quit and restart you AOL software for these settings to go into effect.

Internet Explorer 5.x (MAC)

1. For JavaScript have your browser window active, click on Edit | Preferences.
2. In the Preferences pop-up window expand the "Web Browser" choice if it isn't already expanded.
3. In the drop-down list choose "Web Content".
4. In the bottom section called "Active Content" select the "Enable scripting" box.
5. For Cookies, in the same Preferences pop-up window, expand the "Receiving File" choice if it isn't already expanded.
6. In the drop-down list choose "Cookies".
7. Look for the drop-down list toward the bottom right corner of the pop-up window. It should contain 4 choices: Never Ask, Ask for each site, Ask for each cookie and Never accept. Choose any except for Never accept. "Ask for each cookie" and "Ask for each site" will prompt you for action. You may refer to the description of each choice as seen below the drop-down menu for more details.
8. Click OK.
9. When enabling JavaScript or the acceptance of cookies in Internet Explorer, you must close and reopen your browser window(s) for the change(s) to take place, so please do so now.

Netscape Navigator 4.x (MAC)

1. With the browser window active, click on Edit | Preferences.
2. In the Preferences pop-up window select "Advance".
3. Select the "Enable JavaScript" button to enable JavaScript.
4. For "Cookies", select either "Accept only cookies that get sent back to the originating server" or "Accept all cookies".
5. You may have to close and reopen your browser window(s) for the change(s) to take place.